Returns & Exchanges
We want you to love your TOOLETRIES products, but if you are not completely satisfied, we offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, certain personal care items may be subject to inspection before a refund is issued.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place your unused products in their original silicone-safe packaging to ensure they are protected during transit.
Ship It Back
Print your prepaid shipping label and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing